Staff Training Control and Virtual Training Process
To ensure that the optimum levels of quality are maintained requires a balance of cost v effort as well as clearly defined levels of attention to get the right level of involvement. Training control is part of all procedures required by the ISO Standards. As such they must be completed in full covering all procedures at regular intervals. Thus, a schedule of training for each individual is created to control this. Moreover, if the training can be tested in multiple choice style questions, the computer can also assess how well the training has been understood. By then setting acceptable levels and pass rates, the organisation can have a mostly automated training system but with sufficient human interaction to provide the individuality needed.
When this is carried out manually, every step show has to be completed by hand (shown in red in the diagram below).
Where the automated systems are engaged, only the red shaded steps are completed by hand, and the remaining green steps are automatically carried out by the systems.