Quality is priceless.
It’s the bedrock of good customer service and can put you streets ahead of your rivals.
ISO certification represents a peak of quality management standards the world over. This suite of certifications was created by amalgamating best-in-class business practices from around the globe.
In essence, it’s an international collection of standards that make things work the way your customers want them to.
ISO – the International Organization for Standardization – is an independent, non-governmental body that boasts a membership of 162 national standards organisations. Its members share knowledge and expertise on a voluntary basis. Consensus is reached on each standard that any organisation can apply for to support innovation, improvement and solutions to global problems.
The most widely awarded and recognised standard is ISO 9001. We call it Quality+, because it links directly to the ISO 14001 Environmental and ISO 45001 Health & Safety standards. The benefits to your business are multiple. Chief among these is using ISO quality management standards to prove you have the ability to consistently provide products and services that more than meet customer and regulatory requirements.
ISO standards certification will also galvanise your workforce to pull together and help your organisation reach its goal. This could be:
So where’s the evidence that ISO quality management standards make a real difference? Well, many businesses have stated in public that ISO standards are directly responsible for them becoming the leader in their field. This is because an organisation has to meet stringent requirements and become highly disciplined to receive ISO certification – which, in turn, ensures it operates efficiently and proactively – all of which improves its performance.
Our Qualitators live and breathe these Quality+ standards and are ready to help you achieve them. They stand shoulder to shoulder with your organisation to identify areas of improvement in your operations. Together, you’ll eliminate waste and implement best practice suggested by our experts.
“The BSi auditor was impressed with how prepared we were and advised that this was the first instance she had seen in 2 years where there had not been a single non-conformance at either stage 1 or stage 2 audits. The result has been a quality management system that not only conforms to the ISO 9001 standard, but that fits with the way we operate our business.”Chantal Watling, Quality Manager, Wolfram
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