Document Control & Authorisation

Documentation has to be carefully controlled at several stages – when it is created, when it is distributed, when it is altered and when it is recalled/stored for historic reference.
At each of these points in its existence, the ISO IT Systems can take on tasks that would otherwise have to be handled by humans – taking their focus away from their profit-generating work and diverting it to mundane (but vitally important) bureaucracy.

When this is carried out manually, every step shown has to be completed by hand (shown in red in the diagram below).

Where the automated systems are engaged, only the red shaded steps are completed by hand, and the remaining green steps are automatically carried out by the systems.


Staff-Training-Control-and-Virtual-Training-Process BEFORE

Of the 12 actions described in the process above, only three of them require the involvement of humans – the other nine can be addressed automatically – saving at least 75% of the activities.  The remaining tasks are the ones requiring human interaction as they involve creative value-based judgements that cannot be left to computers.  The rest are basic reporting functions and closed choice activities (eg. The instruction, “file this in this particular file, with its date” has only one solution – whereas “design the best document for our systems” is open to vast range of interpretation).

We can help you set up the process correctly according to the way your organisation wants to work – cutting out tedious filing and email cross checks and ensuring that no tasks get mislaid.  Contact us for more details.


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